Customer Letters

Eitan, this is just to thank you for your great attention.

Mi customer for the ALTLF engraved stone just left and they were so happy, we wanted to share this with you.

We received the stone here in Mexico City on tuesday from San Antonio and sent it inmediately to Guadalajara for the second certificate (SARIN System) and we got it back yesterday with a perfect ideal cut, 000 results (of course), so my customer got two certificates for the stone, and since he is a lawyer, i think he´lll bring some coleges loking for great Mor Bros stones.

As you can tell we are extremely happy.

We ofered a 100 % satisfaction and they said they were 101 % satisfied, and part of the credit is yours, first for the magnificient make of your stones and of course because of the "rescue" of the stone going back to Israel.

Enjoy Eitan, because when my customer is happy, your customer is happier!!

Thank you

Luis Vazquez
Retailer
(Mexico)

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Dear Eitan,

I just like to say that I am very pleased to have done business with you.
Your diamonds are superb in quality and more importantly your
professionalism and trust are outstanding. My wife is very happy with the
diamonds. My wife and I will definitely be your customer in future diamond
purchases. Keep up the standard of excellence.

Khue Tran
Customer of Kris Purcell at Goldworks Inc.
(Fort Wayne, IN, USA)

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Dear Eitan,

As we have proven to you that we are buying more and more from you as we know each other better. Pardon my straightness, I have to say that your ******. You are definitely better than most of other companies because you have consistent high quality goods. We now know that you are very *** with prices. We would not haggle over the prices in the future. However, in exchange for buying your firm prices, I ask that you protect my company from brutal competition in my area by not selling to any other retailer in my immediate hot zone- which is the city of San Jose in California. Also as you think of it, you and your company in no way lose any potential sales because if a customer looking for the stone that we quote from your inventory, then one way or the other they have to buy that stone. In turn, we call you and buy your stone, and that's it. I am your agent . My 6 sales ladies sell for you- in other word they work for you without pay. I pay them instead. To sum it up, I am your client and it is obvious that if I'm protected by my supplier then both will benefit- 'smooth-sailing' will come as we used to hear.

Regards,

Alex T.
Retailer
(San Jose in California, USA)

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Hi Eitan,

My two diamonds were received this week. They are beautiful. I have two others about the same size but they just aren’t as nice. Nothing beats quality!

I am interested in looking at some other stones for investment purposes. I would think as a pure investment one carat stones would be more marketable but there will always be those who can afford to buy the more expensive stones.

Send me the Sarin reports when you get a chance and send a password to your inventory list so I can look at the inventory and possibly buy a few more stones. You were also going to send a viewer to see the hearts and arrows but I’ll probably have these two stones mounted as earrings before it gets here. I’ll use it for the new stones....

I hope all is well with you and your family. Shalom.

Lee D.
Diamond Collector
(Johnson City, TN, USA)

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Hi Eitan,

Thanks for your email.

My client loved the stone and the certificte. You certainly provided a beutiful diamond. I think they tought it was worth the wait.

Please continue to send your list and I will let you know if there is anything I'm intrested in.

Kind regards,

Sally R.
Retailer
(Hong Kong)

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